Terms and Conditions

1. Agreement and eligibility

These Terms and Conditions (the “Terms”) govern your access to and use of the Iterel website, web application, macOS application, collaborative services, and related software and services (together, the “Service”). By creating an account, downloading the application, starting a paid plan, or otherwise using the Service, you agree to these Terms.

If you use the Service for a company, team, or other organization, you represent that you have authority to bind that organization. In that case, “you” includes the organization. If you do not agree to these Terms, do not use the Service.

You must be at least 16 years old and legally able to enter into this agreement. A parent or legal guardian must accept these Terms where applicable law requires it.

2. What Iterel provides

Iterel is a Mac-first product-creation studio for planning, building, designing, reviewing, and collaborating on software. The Service can coordinate connected coding engines, project context, tasks, rounds, changes, previews, design work, artifacts, files, comments, and review workflows.

The Service has different operating modes. Machine-local projects keep their normal project data and execution on your Mac. Collaborative cloud projects use Iterel-hosted services for collaboration, continuity, Design, Whiteboard, Project Map, comments, and sharing. Remote sessions let the same signed-in user direct an online Mac from another device. Features and limits depend on your plan, device, connected engines, location, and current product documentation.

Selecting a cloud-only surface from a local project does not upload the project automatically. Iterel asks you to create a collaborative cloud copy. That copy is additive and does not remove the local project.

3. Accounts, teams, and authority

Some local functionality may be available without a cloud account. Cloud projects, collaboration, paid features, and other hosted functionality require an account. You must provide accurate information, keep credentials and recovery methods secure, and promptly notify support@iterel.com if you suspect unauthorized access.

Project roles and payment responsibility are separate. A project role does not grant access to another person’s Mac, credentials, working tree, provider account, or connected engine. Team administrators are responsible for Builder assignments and for ensuring that invitations and project access are authorized.

You are responsible for activity performed through your account, except to the extent caused by our breach of these Terms or failure to use reasonable security measures.

4. Local projects and machine authority

Local projects can read and modify files, create branches and worktrees, run terminal commands, start development servers, and invoke engines on the Mac where you authorize them. Those operations may alter or delete files, execute third-party code, consume provider allowances, or affect repositories and external systems.

You are responsible for choosing project folders, reviewing requested permissions and commands, maintaining appropriate backups and version control, and deciding whether to accept generated changes. Iterel will not silently give collaborators or public reviewers authority over your machine.

Normal local-project persistence does not use Iterel cloud storage, hosted analytics, or Iterel-funded models. Data leaves the Mac only when you take an explicit action that requires it, such as creating a cloud copy, using a hosted integration, selecting Iterel Cloud generation, or sending data to a provider through a connected engine.

5. Connected engines, providers, and extensions

Iterel can coordinate third-party coding engines, model providers, repositories, integrations, and extensions. Those services are supplied by their respective providers and are governed by their own terms, privacy policies, usage limits, and charges. You are responsible for the accounts, permissions, and licenses you connect.

When you use your own engine or provider key, usage may be billed by that provider and does not consume Iterel credits unless the interface clearly says otherwise. Iterel Cloud generation is an explicit alternative and is never a silent fallback.

You authorize Iterel to transmit the prompts, context, files, and instructions needed to perform the operation you request. Project-level integrations are scoped to the account and remote resource you select for that project; Iterel does not intentionally substitute the most recently used account across projects.

6. Your content and project data

You retain ownership of content you submit to or create with the Service, including source code, prompts, project context, designs, artifacts, files, comments, and feedback about your project (“Your Content”). You must have the rights and permissions needed to provide Your Content and to instruct Iterel and connected services to process it.

For machine-local projects, Iterel does not receive a license to content that never leaves your device. When you upload content or use cloud functionality, you grant Iterel a worldwide, non-exclusive, limited license to host, copy, process, transmit, display, and modify Your Content only as reasonably necessary to provide, secure, support, and improve the Service, comply with law, and enforce these Terms. This license ends when the content is deleted from our systems, subject to backups and legal retention duties.

You choose who can access a collaborative project. People with project access may view or change content according to their role. You are responsible for obtaining any required notices or permissions before adding personal, confidential, or third-party information to a project.

7. Generated output, AI transparency, and professional review

Subject to applicable law and third-party rights, Iterel does not claim ownership of output generated for you. Because generative systems can produce similar output for different users, output may not be unique and other users may receive similar material.

The interface identifies when a capability, agent, connected engine, or model provider is involved and records available provenance in the task, round, file, or artifact. You must preserve and add any disclosure, label, or machine-readable marking required when you publish or deploy AI-generated or materially manipulated content, including deepfakes and public-interest content.

Generated suggestions, code, designs, research, plans, and other output may be incomplete, inaccurate, insecure, biased, or subject to third-party rights. Output is not legal, medical, financial, security, accessibility, or other professional advice. You are responsible for reviewing, testing, validating, licensing, and deciding whether to use or deploy it.

Receipts, checks, gates, previews, and review tools are decision aids. They do not guarantee that work is correct, secure, lawful, production-ready, or fit for a particular purpose.

8. Collaboration and public review links

Project access grants signed-in members access to the full project according to their role. Share for review links grant View or Comment access only to the saved artifact, Design target, or Whiteboard target named by the link. They do not grant Studio navigation or machine authority.

Anyone who receives a public review link may be able to access its target. You are responsible for choosing the target and permission, sharing links only with intended recipients, revoking links when no longer needed, and avoiding secrets or regulated data unless you have an appropriate agreement and configuration.

Comments, edits, agent activity, and review decisions may be attributed to the relevant user, guest session, agent, or engine and shown to project members.

9. Acceptable use

You must not, and must not help another person to:

• use the Service or generated output unlawfully or to violate another person’s rights;
• upload malware, credentials you are not authorized to use, or content that is deceptive, abusive, exploitative, or intended to cause harm;
• probe, bypass, disable, or interfere with security, access controls, rate limits, credit accounting, or service infrastructure;
• gain unauthorized access to accounts, projects, machines, repositories, integrations, review targets, or data;
• use automated scraping or high-volume access outside documented interfaces without our written permission;
• reverse engineer the hosted Service or extract models, prompts, or non-public source, except where applicable law expressly permits it;
• misrepresent generated output as independently verified or use the Service to make unlawful automated decisions about people; or
• resell or provide the Service to third parties unless your plan or a written agreement permits it.

10. Software license, updates, and feedback

We grant you a limited, revocable, non-exclusive, non-transferable license to install and use the Iterel application and documentation for your internal personal or business use while you comply with these Terms. The Service, application, interfaces, documentation, branding, and related technology remain owned by Iterel or its licensors.

The desktop application may check for and install signed updates. Updates may be required for security, compatibility, legal conformity, or continued access to hosted services. Consumers will receive updates, including security updates, that are necessary to keep the digital service in conformity for the period required by applicable law. We will tell you about necessary updates and the consequences of not installing them.

If you provide suggestions or product feedback, you grant us a perpetual, worldwide, royalty-free right to use it without restriction or compensation. This does not give us ownership of Your Content.

11. Plans, subscriptions, credits, and Team billing

Current plan features, prices, taxes, quotas, and included credits are shown on the pricing or checkout page when you subscribe and form part of these Terms. Subscriptions renew automatically for the selected billing period until canceled. Stripe or another disclosed payment processor handles payment details, and you authorize it to charge the payment method on file.

Connected-engine work uses your provider account and is not billed in Iterel credits. Credits apply only to actions that the interface identifies as Iterel Cloud or otherwise credit-funded. Monthly grant credits reset at the end of the applicable billing cycle and do not roll over. Purchased top-up credits do not expire while your account remains open, except where the checkout terms or applicable law state otherwise.

For Team plans, only accepted Team-funded Builder assignments affect billed quantity. View members and public reviewers are not paid seats. A self-funded external Builder pays through their own eligible plan. The Team billing administrator is responsible for authorized seat assignments, and Iterel may prorate seat changes as disclosed at assignment time.

We may change future prices or plan features. For an active paid subscription, a material price increase takes effect no earlier than the next renewal after reasonable advance notice, unless a change is required by law or tax. Taxes may be added or included as shown at checkout.

12. Cancellation, refunds, and consumer withdrawal rights

You may cancel a subscription through the electronic cancellation control in Billing settings or the billing portal. Cancellation stops renewal and normally takes effect at the end of the paid billing period. Deleting the application or leaving a project does not cancel a subscription.

Fees already paid are non-refundable and credits have no cash value, except where these Terms, the checkout terms, or applicable law require a refund. If we terminate a paid subscription without cause, we will provide a pro-rata refund for the unused prepaid period.

If you are a consumer in the European Union or another jurisdiction with a statutory cooling-off period, you normally have 14 days from the conclusion of a distance contract to withdraw without giving a reason. To withdraw, send an unambiguous statement to support@iterel.com before the deadline. You may use the model notice below, but it is not mandatory.

If you expressly ask us to begin a paid service during the withdrawal period, you may owe a proportionate amount for service supplied before you withdraw. A right of withdrawal for digital content not supplied on a tangible medium is lost only after you expressly consent to immediate performance, acknowledge that the right will be lost, and receive the legally required confirmation. Checkout must obtain those choices separately where they apply.

13. Third-party services and open-source software

The Service depends on third-party platforms, models, integrations, hosting, authentication, payment, email, and analytics services. We do not control those services and are not responsible for their independent acts, outages, terms, or content. We may change or discontinue an integration if its provider changes access or if continued operation creates security, legal, or technical risk.

Open-source components included in the application are licensed under their applicable open-source licenses. If an open-source license conflicts with these Terms for that component, the open-source license controls.

14. Availability and changes to the Service

We aim to operate the hosted Service reliably but do not guarantee uninterrupted, error-free, or permanent availability. Maintenance, provider outages, security incidents, internet failures, legal requirements, and events outside our reasonable control may affect access.

We may modify, limit, or discontinue features. When a change materially reduces a paid feature during a current paid period, we will provide reasonable notice where practicable and any remedy required by law. Local projects may continue to depend on the installed application, operating system, connected engines, and third-party tools.

15. Confidentiality

Each party may receive non-public information from the other that is identified as confidential or that should reasonably be understood as confidential. The receiving party will use reasonable care to protect it and use it only to perform under these Terms. This duty does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received without a confidentiality duty.

A party may disclose confidential information when required by law after giving notice where legally permitted. This section does not replace a separate confidentiality or data-processing agreement.

16. Suspension, termination, and data export

You may stop using the Service at any time. You can delete an account or request deletion through available settings or by contacting support. Export important cloud content before closing your account.

We may suspend or terminate access for a material breach, non-payment, security risk, unlawful use, or conduct that threatens the Service or others. Where reasonable, we will give notice and an opportunity to cure. We may act immediately where delay could cause harm or where law requires it.

After termination, hosted access ends and cloud data is deleted or de-identified according to our Privacy Policy and retention obligations. Account termination does not remotely delete local project files already stored on your Mac, but future application updates, authentication, hosted features, and integrations may no longer be available.

Sections that by their nature should survive—including ownership, payment obligations, confidentiality, disclaimers, liability limits, dispute terms, and general provisions—continue after termination.

17. Consumer legal guarantee and business warranty disclaimer

If you are a consumer, Iterel is responsible for supplying its digital service in conformity with the contract. For a service supplied continuously, this legal guarantee applies throughout the contractual supply period. It includes necessary updates and cannot be excluded by these Terms.

If the digital service is not in conformity, you are entitled first to have it brought into conformity free of charge, within a reasonable time and without significant inconvenience. If that is impossible, refused, delayed, causes significant inconvenience, or the lack of conformity is sufficiently serious, you may be entitled to a proportionate price reduction or to terminate the contract, as applicable law provides. Contact support@iterel.com and describe the issue and affected service.

For users acting for a trade, business, or profession, and only to the maximum extent permitted by law, the Service and all output are provided “as is” and “as available.” Iterel disclaims implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade.

Nothing in these Terms excludes statutory guarantees, remedies, or rights that cannot lawfully be excluded or reduced.

18. Limitation of liability

Nothing in these Terms limits liability that cannot lawfully be limited, including liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence where applicable, death or personal injury caused by negligence, or breach of mandatory consumer rights.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for lost profits, revenue, goodwill, opportunities, or data, arising from the Service, even if advised that such loss was possible.

To the maximum extent permitted by law, Iterel’s total aggregate liability arising out of or relating to the Service and these Terms will not exceed the greater of (a) the amount you paid Iterel during the 12 months before the event giving rise to liability or (b) EUR 100. This cap does not reduce any minimum remedy required by applicable consumer law.

19. Business-user indemnity

If you use the Service for a trade, business, or profession, you will defend and indemnify Iterel and its personnel against third-party claims, damages, and reasonable costs arising from Your Content, your unlawful use of the Service, your breach of Sections 3, 5, 6, 8, or 9, or your infringement of third-party rights. This section does not apply to consumers acting outside a trade or profession and does not cover losses caused by Iterel.

20. Changes to these Terms

We may update these Terms to reflect changes in the Service, law, security, or business practices. We will post the updated date and provide reasonable advance notice of material changes to registered users, normally by email or in-product notice. Changes required urgently for law or security may take effect sooner.

Changes apply prospectively. If you do not agree to a material change, you must stop using the affected Service and may cancel before the change takes effect. Continued use after the effective date means you accept the updated Terms, to the extent permitted by law.

21. Governing law and disputes

These Terms are governed by the laws of France, without regard to conflict-of-law rules. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of your country of habitual residence, and you may bring a claim in any court that applicable consumer law permits.

Before filing a claim, please send a written description to support@iterel.com so the parties can try to resolve it informally. After an unsuccessful written complaint, a consumer may use the consumer mediator designated by Iterel in the website Legal Notice and Terms, free of charge where the statutory conditions are met. Nothing in this section prevents either party from seeking urgent injunctive relief or using a small-claims procedure where available.

For business users, the courts of Paris, France have exclusive jurisdiction over disputes arising from these Terms.

22. General

These Terms, the separate Privacy Policy, the pricing and checkout disclosures, and any written order or addendum form the agreement between you and Iterel for the Service. A signed order or addendum controls if it expressly conflicts with these Terms.

You may not assign these Terms without our consent. We may assign them as part of a merger, reorganization, financing, or transfer of the Service, provided this does not reduce mandatory consumer rights. If any provision is unenforceable, it will be modified only as necessary and the remainder stays effective. A failure to enforce a provision is not a waiver.

Notices may be delivered by email, in-product message, or posting where these Terms permit it. Contact Iterel at support@iterel.com for legal notices, billing questions, withdrawal requests, or other questions about these Terms.